dhon88 takes your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and stored, and what rights you have over your own information. Please read it carefully before using the platform.
Six core commitments that underpin how dhon88 handles the personal data of every player on the platform.
All personal data held by dhon88 is stored on encrypted servers protected by industry-standard security controls. Access to personal data within dhon88 is restricted to personnel with a legitimate operational need. Data at rest and in transit is protected using SSL/TLS encryption throughout.
dhon88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used exclusively to operate your account, process transactions, verify identity, prevent fraud, and comply with applicable legal obligations. Nothing else.
Players have the right to access, correct, and request deletion of their personal data. dhon88 provides clear channels to exercise these rights and aims to respond to all data-related requests within 30 days of receipt. Details are set out in the Your Rights section of this policy.
dhon88 only collects personal data that is genuinely necessary for the operation of the platform, the provision of the Services, and the fulfilment of legal obligations. We do not collect data speculatively or for purposes that are not clearly defined and disclosed in this policy.
Personal data is not held indefinitely. dhon88 applies defined retention periods to all categories of data. Account data is retained for as long as the account remains active and for a defined period following closure. Financial transaction records are retained as required by applicable law. Data is securely deleted when retention periods expire.
If dhon88's data practices change in any material way, registered players will be notified through the platform or by email before the changes take effect. We do not make silent changes to this policy. The effective date at the top of this document is always updated to reflect the most recent revision.
This Privacy Policy ("Policy") describes how dhon88 ("dhon88", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to individuals ("you", "Player", "User") who register accounts on, access, or interact with the dhon88 platform at dhon88.net and its associated services ("the Platform").
dhon88 is committed to handling personal data responsibly and in accordance with applicable data protection principles. By registering a dhon88 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with the dhon88 Terms & Conditions, which govern the overall relationship between you and the Platform. Capitalised terms not defined in this Policy carry the meanings assigned to them in the Terms & Conditions.
For the purposes of this Policy, dhon88 acts as the data controller in respect of the personal data of its registered players. As data controller, dhon88 determines the purposes and means of processing personal data collected through the Platform.
If you have any questions about how dhon88 handles your personal data, or if you wish to exercise any of your rights described in this Policy, please contact the dhon88 Data Privacy team at the address set out in Section 16 of this Policy.
dhon88 collects the following categories of personal data in connection with the operation of the Platform:
dhon88 collects personal data through the following means:
dhon88 processes personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (the Terms & Conditions agreement between you and dhon88) |
| Processing deposits and withdrawals | Performance of a contract |
| Identity verification (KYC) | Legal obligation and legitimate interests (fraud prevention) |
| Responsible gaming tool administration | Legal obligation and legitimate interests (player protection) |
| Fraud detection and security monitoring | Legitimate interests (protecting the Platform and its players) |
| Customer support communications | Performance of a contract and legitimate interests |
| Marketing communications (where opted in) | Consent |
| Retaining transaction records | Legal obligation |
| Platform analytics and improvement | Legitimate interests (improving the Platform experience) |
dhon88 uses personal data collected from players for the following purposes:
To create and maintain your player account, verify your identity, process deposits and withdrawals through methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, credit and debit bonuses, and provide access to all games and betting markets on the dhon88 platform. Without this data, we cannot operate your account or deliver the Services.
To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, unauthorised access, and other conduct that violates the dhon88 Terms & Conditions or applicable law. This includes automated monitoring of account activity and IP address analysis to identify suspicious patterns.
To administer deposit limits, session time controls, cooling-off periods, and self-exclusion requests made by players. Where dhon88 identifies a player who may be exhibiting signs of problem gambling behaviour, personal data may be used to proactively contact that player with support information or to apply protective account restrictions.
To fulfil obligations under applicable law, including the retention of financial transaction records, responding to lawful requests from regulatory or law enforcement authorities, and conducting anti-money laundering checks.
To respond to your queries, complaints, and support requests, and to maintain records of communications for quality assurance and dispute resolution purposes.
To understand how players interact with the dhon88 platform, identify technical issues, measure the performance of features, and make informed decisions about product development. Analytics data is used in aggregated or pseudonymised form wherever possible.
Where you have given explicit consent, to send you promotional communications including offers, bonuses, tournament announcements, and news about new games on the dhon88 platform. You may withdraw your marketing consent at any time through your account settings or by contacting support.
dhon88 does not sell or rent your personal data to third parties. We share personal data only in the following limited circumstances:
Transaction data is shared with payment providers including bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners solely to process deposits and withdrawals. These partners act as independent data controllers in respect of the data they handle for payment processing and are bound by their own privacy policies and applicable financial regulations.
Identity documents and verification data are shared with third-party KYC and fraud prevention service providers for the purpose of document verification and risk assessment. These providers are contractually bound to process data only for the purposes specified and to maintain appropriate security standards.
dhon88 uses third-party cloud infrastructure, analytics, and software service providers to operate the Platform. These providers act as data processors on behalf of dhon88 and are bound by data processing agreements that restrict use of data to the services they provide to dhon88.
Where you play games provided by third-party studios including Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi, limited session and wagering data may be shared with those studios for game operation, fairness certification, and technical support purposes.
dhon88 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by law, or where dhon88 reasonably believes disclosure is necessary to prevent fraud, protect the safety of players, or protect the legal rights of the Platform.
In the event of a merger, acquisition, restructuring, or sale of all or part of dhon88's business, personal data held by dhon88 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material changes to data handling that result from it.
Cookies are small text files placed on your device by the dhon88 platform when you visit. They allow the Platform to recognise your device across sessions, maintain your login state, remember your preferences, and collect usage analytics. Similar technologies including web beacons, pixel tags, and local storage may also be used for comparable purposes.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled via browser settings without logging out of your account entirely. Marketing cookies can also be withdrawn by updating your communication preferences in the account settings section of the dhon88 platform.
dhon88 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While dhon88 takes data security seriously and maintains robust controls, no system connected to the internet can be guaranteed to be completely secure. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their dhon88 accounts to reduce the risk of unauthorised access. If you suspect your account has been compromised, contact the support team immediately at [email protected].
dhon88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years following account closure |
| Financial transaction records | 7 years from the date of the transaction (legal requirement) |
| KYC and verification documents | Duration of account plus 5 years following account closure |
| Customer support communications | 3 years from the date of the last interaction |
| Session and technical logs | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 2 years as an audit record |
| Responsible gaming records | Duration of account plus 5 years following account closure |
When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
As a player whose personal data is processed by dhon88, you have the following rights. To exercise any of these rights, contact the dhon88 support team at [email protected] with your request. dhon88 aims to acknowledge all data rights requests within 5 business days and to fulfil them within 30 days.
You have the right to request a copy of the personal data dhon88 holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data dhon88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to dhon88's legal retention obligations for financial and compliance records.
You may ask dhon88 to restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data or the legitimacy of its processing.
Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data that is carried out on the basis of legitimate interests, including profiling for marketing purposes. You may withdraw marketing consent at any time.
dhon88 may send you promotional communications about bonuses, new games, tournament announcements, and platform updates where you have provided explicit consent to receive such communications. Consent for marketing is captured during the registration process and can be updated at any time through your account settings.
If you no longer wish to receive marketing communications from dhon88, you may opt out by:
Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal. Please note that opting out of marketing communications does not affect operational or transactional communications such as deposit confirmations, withdrawal notifications, and security alerts, which are sent as a necessary part of operating your account.
The dhon88 platform may display content from or references to third-party game providers (such as Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi). While dhon88 selects its technology and content partners carefully, we are not responsible for the privacy practices of third parties. When data is shared with game providers for the purpose of game operation as described in Section 7.4, those providers are contractually bound to handle data appropriately. Players are encouraged to review the privacy policies of any third-party services they interact with independently.
The dhon88 platform is strictly for adults aged 18 and above. dhon88 does not knowingly collect personal data from individuals under the age of 18. If dhon88 discovers that personal data has been collected from an underage individual, the account will be closed immediately, all personal data associated with that account will be deleted as promptly as legally permissible, and any deposits will be returned to the originating payment method where feasible.
If you have reason to believe that an individual under the age of 18 has registered or attempted to register a dhon88 account, please contact the support team at [email protected] so that appropriate action can be taken promptly.
dhon88 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, applicable law, or Platform operations. When material changes are made, dhon88 will notify registered players via the Platform or by email before the revised Policy takes effect. The effective date at the top of this document will be updated with each revision.
Continued use of the dhon88 platform following notification of a Policy update constitutes your acceptance of the revised terms. If you do not agree with a revised Policy, you should cease using the Platform and contact the support team to close your account and request deletion of your personal data where applicable.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how dhon88 has handled your personal data, please contact the dhon88 Data Privacy team using the details below:
When submitting a data rights request, please include your registered account username and a clear description of your request or concern. Where identity verification is required before a request can be fulfilled, dhon88 will notify you of this requirement as part of the acknowledgement.
Now that you understand how dhon88 protects your data, dive into the full platform experience — from live cricket betting and slots to the complete dhon88 Casino. Your privacy is always protected.
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